TERMS CONDITIONS PRIVACY
What Information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards and financial information etc.) will not be stored on our servers.
We do not hold your credit card information.
Paypal is our preferred payment gateway system who handles your financial information. Please see Paypal's privacy information on their site to understand the very secure gateway they use and other information on how they handle your information.
Yes Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information .
These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
If you have a phone number on your account it will be added to the order label on the front of the parcel we send to you for the delivery company to contact you if required. Do not leave you phone number on your account if you do not want it used in this way.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Online Privacy Protection Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with Online Privacy Protection guidelines and regulations.
We therefore will not distribute your personal information to outside parties without your consent.
All users of our site may make any changes to their information at anytime by logging into their control panel by selecting 'sign in' or 'my account'. Once signed in you can make changes to the information you have logged.
Childrens Online Privacy Protection Compliance
We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. If you are under 18 you should not use, browse or order from our website.
Terms and Conditions
Sky Road Trail Mansfield Place
PO Box 6002 St Lucia,
Ph 07 3040 7878. Mob 0431 639 239